Last Updated: May 25, 2026

Thank you for shopping with Hiddenite Collection. This Shipping Policy explains our delivery process, shipping timelines, and important shipping information for customers across Pakistan.

Delivery Coverage

We currently deliver across Pakistan.

Delivery services may not be available in certain remote areas due to courier limitations.

Shipping Time

Estimated delivery times:

  • Karachi: 2–4 Business Days
  • Major Cities: 3–5 Business Days
  • Other Areas: 4–7 Business Days

Delivery timelines are estimates and may vary depending on:

  • Courier operations
  • Weather conditions
  • Public holidays
  • High order volume

Order Processing Time

Orders are usually processed within:

  • 24 to 48 working hours after order confirmation

Orders placed on weekends or public holidays may be processed on the next working day.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in selected areas across Pakistan.

Our team may contact customers for order verification before dispatch.

Orders that cannot be verified may be canceled automatically.

Shipping Charges

Shipping charges may vary depending on:

  • Product size or weight
  • Delivery location
  • Promotional offers

Any applicable shipping fee will be displayed during checkout.

Courier Partners

We may use trusted courier services such as:

  • Leopards Courier
  • TCS
  • Call Courier
  • Trax
  • M&P

Courier selection may vary depending on the delivery location.

Order Tracking

Once your order is shipped:

  • Tracking details may be shared via SMS, Email, or WhatsApp.

Customers can contact our support team for shipment updates if needed.

Delayed or Failed Deliveries

Delivery delays may occur due to:

  • Weather conditions
  • Courier operational issues
  • Public holidays
  • Incorrect customer information

If delivery fails because of incorrect address or unreachable contact details, re-delivery charges may apply.

Damaged Parcels

If your parcel appears damaged upon delivery:

  • Please record a parcel opening video immediately.
  • Contact our support team within 24 hours.

Claims without proper proof may not be accepted.

International Shipping

Currently, Hiddenite Collection only ships within Pakistan unless otherwise stated.

Policy Changes

We reserve the right to update or modify this Shipping Policy at any time without prior notice.

Contact Us

For shipping-related questions or support:

Website: Hiddenite Collection
Email: info@hiddenitecollection.com
WhatsApp: +92 320 9338190